Independent Community Pharmacy

Switching from CVS to New Britain Pharmacy

A Seamless Transition to Personalized, Community-First Healthcare

Many central Connecticut patients consider moving their prescriptions from large national retail chains to an independent neighborhood pharmacy. Here is an overview of how prescription transfers work, what services we offer, and how you can switch without disruption.

How Prescription Transfers Work Under Connecticut Law

In Connecticut, transferring maintenance prescriptions is a routine administrative procedure conducted pharmacist-to-pharmacist:

1

You Provide Details

Provide your name, date of birth, medication names, and the CVS store address or phone number via our secure 2-minute online form or by calling us.

2

We Contact CVS

Our pharmacy team contacts your previous CVS pharmacy directly to request the legal transfer of all remaining refills.

3

Pickup or Delivery

We fill your prescriptions accurately and notify you when ready for convenient 10-minute counter pickup or free same-day home delivery.

Why Patients Choose New Britain Pharmacy

A neutral comparison of community pharmacy services and personalized options available at our 46 Broad Street location:

Direct Phone Access

At New Britain Pharmacy: Direct telephone line to our licensed pharmacy team at 46 Broad St without navigating multi-level automated menus.

Independent pharmacies prioritize immediate, personal communication with the clinical staff managing your care.

Prescription Delivery

At New Britain Pharmacy: 100% free same-day doorstep delivery across central Connecticut with dedicated staff couriers.

Local courier delivery eliminates the need to travel to the pharmacy for monthly refills or mobility challenges.

Multi-Dose Blister Packaging

At New Britain Pharmacy: Complimentary Dispill multi-dose blister packaging pre-sorted into Morning, Noon, Evening, and Bedtime cells.

Helps seniors and caregivers organize multiple medications into simple, date-stamped calendar blisters.

DME & Medical Supplies

At New Britain Pharmacy: On-site durable medical equipment (rollator walkers, nebulizers, compression garments) with direct Medicare Part B billing.

Combines chronic prescription care with home healthcare supplies under one roof.

Frequently Asked Questions About Switching from CVS

Factual answers regarding copays, insurance networks, and transfer timing.

Do I need to notify CVS when I switch to New Britain Pharmacy?

No. You do not need to contact CVS directly. Under Connecticut pharmacy regulations, our licensed pharmacy staff manages the transfer directly with CVS to move your active refills.

Will my copay be the same at an independent pharmacy?

Yes. In the vast majority of cases, your prescription copay is determined by your insurance plan (such as Medicare Part D, Connecticut Medicaid / HUSKY Health CT, or commercial employer plans) and is identical at New Britain Pharmacy.

How long does a prescription transfer take?

Most routine transfers are completed within a few hours once we contact the dispensing CVS location. If your prescription is out of refills, our team contacts your physician directly to obtain a new authorization.

Can my medications be delivered for free after switching?

Yes. Once your prescriptions are transferred, you can take advantage of our complimentary delivery within a 25-mile radius across New Britain, Hartford, Bristol, Berlin, Plainville, and neighboring towns.

Ready to Transfer Your Prescriptions?

Switch in just two minutes. We handle all coordination with CVS and your doctor.

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